![]() This article will walk you through how to download or save online videos to your computer using a free and easy tool. How can we save un-downloadable online videos offline for later watch offline? However, the download button is unavailable for many video sites. ![]() At minimum you will narrow in on the issue allowing others to offer a quicker and more appropriate response for the problem.If you’re just finishing up a TV show or a movie on the train or on the airplane, you may have a somewhat more justifiable reason to take the content offline. The best case scenario is you will find and fix the issue without having to wait hours or days for a response on the forum. – And if applicable link some screenshots if it will make things easier for others to understand the problem. Otherwise people will offer solutions that you may have already done – What you have tried to fix/find out what the issue was. – Any out of the ordinary programs (network related like firewalls, or downloaders like Orbit) – What version of Maxthon and operating system you are running Offer as much information as you can, especially the following: If going through the above doesn’t fix the problem, then start a thread on the forum to see if someone can help out. Doing a clean install should fix the problem. If this works then it’s more than likely related to your install. DO NOT SIGN IN to your Maxthon Passport account. Download & extract to any folder, run, check for the issue. Once you know which settings are causing the issue make a post on the forum with the details for further assistance. Disable all sync options from the menu then enable them one by one, testing for the problem until it occurs again. If not signing in fixes the problem, then it’s more than likely a settings related issue. Check to see if the same problem still occurs. If the above steps don’t resolve the issue, follow the next steps which should help determine if the problem is with Maxthon, your account settings or system related and hopefully lead to the cause of the problem. These can be found by going to the Main Menu > Settings > Advanced. Ensure you are using the default UserAgent (should be unchecked), and check with GPU acceleration on/off. Enable them one by one testing after each until you find the one causing the problem.Ĭheck the advanced options. Try disabling all extensions. If disabling extensions fixes the problem then one of your extensions is causing the problem. Options 2 & 3 are only for advanced users. Option 3: You can also use the following 3rd party programs: –ĬookieSpy which can show Maxthon cookies, and DB Browser for SQLite which offer more advanced means of working with cookies. Option 2: To delete cookies for only one site you can use the Developer Tools. Option 1: (Ctrl-Shift-Del) or from the Main Menu > Clear Browsing Data menu option, or toolbar. ![]() Deleting them will ensure new ones are created. Try deleting/clearing cookies There might be a corrupt or invalid cookie causing the problem. Post on the forum and someone should be able to offer a solution. If this fixes the problem some of your rules may need to be revised. Sometimes overly aggressive blocking can cause issues on a site. You can try testing with Google (8.8.8.8) or OpenDNS (208.67.222.220) servers.Īnd always provide a link to the site/page in question when posting so others can check to see if the problem is more widespread. Also check there isn’t a problem with your DNS servers. Use a site like to check that the site is in fact online. unable to resolve domain name or can’t connect error) try with another browser to see if it also has the same issue. A great feature of Maxthon that allows you to view a site using the Internet Explorer renderer in case the site has issues with Webkit/Blink.Ĭonnection error? (eg. Chances are someone has had the issue before you and a fix has been found. Also ensure you have the latest version of any plugins you might be using.ĭo a forum search. Most issues will generally be resolved in new builds, or just by the reinstall process. Following the guide should allow you to hopefully fix the issue, or at least figure out the source that is causing it so that when posting on the forum users have more information available to offer help.Īre you running the latest version of Maxthon? Check the forum for any new releases and update/reinstall. This is a basic troubleshooting guide for users to try and find the cause of issues.
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